// Contact

Contact Us

Questions about a shipment, an account or a quote — reach us on WhatsApp, by email or by phone. For common enquiries the self-serve links below are usually faster.

Talk to us

WhatsApp us

Opens WhatsApp with a draft you can edit before sending — same number as the phone line on this page.

shipping@merdi-express.com +852 6918 8710

Whichever channel you use, please include your IM tracking number or client ID so we can pull the record up straight away.

Office

Unit A3 on 12/F, Effort Industrial Building, Nos. 2-8 Kung Yip Street, Kwai Chung, N.T., Hong Kong

香港新界葵涌工業街 2-8 號力豐工業大廈 12 樓 A3 室

Open in Google Maps ↗

Office address — it does not receive parcels. Send shipments to the warehouse address given to you in the portal.

Faster than an email

Track a shipmentEnter an IM tracking number — no login needed.→Supporting documentsProhibited-goods lists, tax tables, remote-area postcodes.→Developer APIREST reference, quickstart guide and changelog.→Portal sign inShipments, wallet, invoices and account settings.→